Acceptable Use
Buyers and clients may not use files, templates, services, or custom work for fraudulent, abusive, defamatory, hateful, infringing, malicious, or harmful activity. Billy Smith may refuse or stop work, remove access, or deny future service where legal, security, payment, or reputational risk exists.
Conduct, Harassment, And Termination
Racism, hate speech, discriminatory conduct, threats, harassment, abusive language, intimidation, targeted disrespect, or hostile behavior toward Billy Smith, clients, users, community members, staff, contractors, or any other person connected to a project or service is prohibited. If conduct is determined by Billy Smith, in reasonable discretion, to violate this policy or create an unsafe, hostile, or reputationally harmful situation, Billy Smith may suspend communication, terminate unfinished work, revoke access, ban the account or user, refuse future service, and retain payments already made for time, work, planning, reserved availability, or delivered materials. No refund is owed for unfinished work when termination results from prohibited conduct or another material breach of these terms.
Support And Contact
Support may be handled through the site, account tools, project forms, support forms, Discord, or another channel made available at the time. There is no public contact email listed right now. Support availability may vary by product, project, and current workload.
Changes To These Terms
These terms may be updated as the shop, services, payment flow, file delivery, or business policies change. Continued use of the site, shop, downloads, or services after updates means the updated terms apply.